RESUME
Results-driven and versatile professional with 17 years of experience as an illustrator, graphic designer, and learning development specialist. Proven expertise in instructional design, multimedia production, and learning development. Adept at leveraging creativity, technical skills, and a comprehensive understanding of design principles to deliver high-quality projects both independently and within diverse teams.
INDUSTRY EXPERIENCE
Trellix | 2022 - 2024
STAFF INSTRUCTIONAL DESIGNER / MEDIA EXPERT
- Led the development of user guides and a video learning series, establishing baseline design and production practices for a high-profile customer support portal and company sales initiative.
- Transformed Trellix’s web-based e-learning catalogue to Articulate Rise 360 and Articulate Storyline
- Revamped the visual marketing, branding and social media strategy for a premier webinar series, yielding a substantial surge in registrations.
- Spearheaded the creation of a short form video series showcasing proprietary appliances and cybersecurity strategies for the organization’s YouTube presence
- Produced compelling voiceovers, illustrations, and graphic designs for the Education Services team
FireEye | 2013 - 2022
STAFF INSTRUCTIONAL DEVELOPER | 2018 - 2022
- Converted entire learning catalogue of courses to a WordPress format to meet the organizations push to modularize content allowing users to create their own curriculums.
- Developed Wordpress interactions with the use of plugins to facilitate user engagement and knowledge retention requirements
- Established baseline development and design standards for the Education Services department
- Working in the on-site studio and at off-site locations, recorded and helmed pre and post production of a short form video series with live performances utilizing green screens, high end audio, proper lighting techniques and concise direction. The series ran for sixty episodes.
- Using AI captioning software I was responsible for captioning and caption correction of videos to meet the accessibility needs of the Education Services department as well those of other departments
SENIOR E-LEARNING DEVELOPER | 2015 - 2018
- Established a new visual language for for all e-learning courses to align with modern culture trends
- Converted the entire course catalogue of Flash based e-learning to a web based HTML5 format
- Designed and developed javascript based interactions and animation techniques for our HTML courses to encourage higher engagement and establish stronger retention
- Assisted in the vetting, hiring, training and guidance of entry level team members
- Responsible for updating and maintaining the e-learning course library
- Developed multiple e-learning courses from storyboard to publication for an expanding product library, a growing staff and an expanding customer base
- Supplied icon designs for internal support portal
- Created illustrations for partner enablement and customer engagement programs
E-LEARNING DEVELOPER | 2013 - 2015
- Developed timeline based Flash animation e-learning courses to engage internal and external learners
- Created custom illustrations to simplify and explain complex concepts
- Orchestrated collaboration with voiceover professionals to integrate audio into courses, enhancing accessibility and engagement
- Facilitated localization of course content
- Illustrated and designed tee shirts and posters for company trade shows, customer engagement, employee incentives and partner outreach programs
California Institute for Biodiversity (CIB) | 2006 - 2013
DIRECTOR OF E-LEARNING | 2011 - 2013
- Responsible for hiring, training and directing new team members
- Produced and Directed e-learning software and was responsible for script and art approvals, hiring and directing voice talents, leading peer reviews and customer outreach
- Established baseline development and design standards for e-learning
LEAD E-LEARNING DESIGNER | 2009 - 2011
- Responsible for graphic and scripting updates for legacy software as well as development of new software
- Acted as storyboard artist and assistant director on new learning softwares
GRAPHIC AND E-LEARNING DESIGNER | 2007 - 2009
- Designed software packaging for multiple software releases
- Illustrated and designed student activity books
- Developed ad campaigns for print and web to spread brand and product awareness
- Designed trade show paraphernalia such as book marks, pins, posters and other various giveaways
ILLUSTRATOR | 2006 - 2007
- Responsible for all departmental illustration needs
INTERN | 2006
- Working under the Lead E-Learning Designer, I was responsible for illustrating storyboards